Family Medicine Clinic Adopts a Program for the Books

This article originally appeared in the National Commission on Certification of Physician Assistants’ April 2019 newsletter and is reprinted with permission from the organization.

Clinically-practicing certified physician assistant Joanna Hebgen is doing her part to change the lives of children through a simple-yet-effective method: books. 

At the SSM Health Family Medicine Clinic in Oregon, Wisconsin, Hebgen implemented the Reach Out and Read program, which strives to incorporate books into the daily lives of children and encourages families to read aloud together. 

Staff members including Physician Assistant of SSM Health Oregon clinic at Wellness Expo showcasing their Reach Out and Read program
SSM Health Dean Medical Group Oregon staff at the Oregon Wellness Expo

The clinic has distributed more than 450 children’s books and created a literacy-friendly waiting area and exam rooms. By adding books and comfy, child-size chairs, children can relax and read before their appointments. 

During wellness visits, providers give each child a book they can take home. Upon presenting the book, providers can observe the child’s and parent’s reactions, which offers insight about the child’s development and the parent’s comfort with reading to the child.  It also paves the way for discussion about the importance of daily reading. 

According to the American Academy of Pediatrics (AAP), benefits from reading can begin as early as infancy. Kids who are read to regularly have a stronger bond with their parents and learn valuable language and literacy skills. Reading also improves their social, vocabulary, and writing skills, and it can make kids kinder and more empathetic individuals as they grow.

“I love giving out books that I read as a child and also read to my children,” said Joanna Bisgrove, MD. “Parents and kids love the books. I find that the book is a good way to calm a child during an appointment and build rapport with both the children and parents.”

The clinic’s interprofessional staff all contributed to the program’s success, dedicating an estimated 40 hours to the project last year. Three staff members attended the annual Reach Out and Read conference to share experiences with others implementing the program. 

Additionally, the clinic participated in the Oregon Wellness Expo, a free event for families to visit local wellness vendors. Clinic volunteers distributed free books to kids and network within their community.

Due to the program’s overwhelming success, SSM Health plans to make the Reach Out and Read program available at their 25 family medicine and pediatrics clinics in Wisconsin; and funding for the books will be included in the annual budget.

“’Reach Out and Read makes appointments fun.” said Bisgrove.

This project was funded in-part by the NCCPA Health Foundation’s Be the CHANGE grant. Learn more about the Foundation’s grant programs here.

young boys read books aloud together

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